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FAQ

 

 

Q. Do I have to pay with PAYPAL?

 

A. No, when you enter your billing address you will click on Pay With PAYPAL button which will take you to a secure PAYPAL Checkout page, scroll down to Pay with Debit or Credit Card to finish your payment process.  Call 541-977-1036 should you have any challenges checking out.

 

Q: Do We Ship Out of State?

A: Yes we ship to all 50 states.  Shipments to Hawaii and Alaska we will  take items out of container and design in USPS Flat Rate Box (we will add an additional items equal or more value to your gift.)

 

Q. Can I pick up basket from your shop?

A.  Yes you can do that during the checkout process.  When you put your billing address scroll down and find Pick up from store option. Click on Pickup from Store and that will wipe out the shipping Fee.

Q.  When will my order be processed?

A.  We usually ship orders same day Monday Through Friday (during the busy holiday season may take 3 days to process your order).  Local delivery to Bend and Redmond will go out for delivery next day unless a different date is chosen. Same day in store pickup is available.

Q. What is your delivery area for local hand deliveries?

A. We deliver to the Bend and Redmond Area (Eagle Crest is included in that zone.  We do not hand deliver to Terrebonne, Sunriver, Sisters, Powell Butte or Prineville.