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FAQ

Q: Do We Ship Out of State?

A: Yes we ship to all 50 states.  Shipments to Hawaii and Alaska we will  take items out of container and design in USPS Flat Rate Box (we will add an additional item to your gift.)

Q. Do I have to pay with PAYPAL?

A. No, when you enter your billing address you will click on Pay With PAYPAL button which will take you to a secure PAYPAL Checkout page, scroll down to Pay with Debit or Credit Card to finish your payment process. 

Q. Would like to pick up basket from your shop?

A.  Yes you can do that during the checkout process.  When you put your shipping address scroll down and find Pick up from store option. Click on Pickup from Store and that wipe out the shipping Fee.

Q.  When will my order be processed?

A.  24 to 48 hours Monday Through Friday.  Orders received by 12pm PST may be processed same day.  (during the holidays allow 3-4 business days to process orders.  Large orders will take longer to process.)

Q. What is your delivery area for local hand deliveries?

A. We deliver to the Bend and Redmond Area (Eagle Crest is included in that zone.  We do not hand deliver to Terrebonne, Sunriver, Sisters, Powell Butte or Prineville.